The user keeps the interpretation and the decision.
The user keeps the interpretation and the decision.
This proposed journey has five steps and two ownership lanes. The user chooses a question and a small PACT, writes an expectation, tries an action and records observations, reflects with Plus/Minus/Next, and chooses to continue, revise or stop. The system stores the question and PACT, preserves the original expectation, saves timestamped observations, may offer optional AI only after the user has supplied their own input, and saves a decision only when the user confirms it. AI can be skipped and does not decide for the user. Proposed ownership, if agreed: Ness Labs defines prompts and experience; CTC implements the system; the user owns observations and the decision. PACT means Purposeful, Actionable, Continuous, Trackable. This journey makes no claim of proven cognitive benefit.
06 / PROPOSED REFLECTIVE USER JOURNEY
The user keeps the interpretation and the decision.
A proposed journey: think first, try something real, then reflect.
USER
SYSTEM
SUPPORT
01
Question
Choose a question.
Make a small PACT.
Save question
and commitment.
02
Expectation
Write what you
expect to happen.
Keep the original
expectation visible.
03
Experiment
Try the action.
Note what happens.
Keep raw notes
with timestamps.
04
Reflection
One Plus, one Minus,
one Next.
Optional AI, only
after user input.
05
Next step
Continue, revise
or stop.
Save the choice;
user confirms.
Proposed ownership: Ness Labs — prompts & experience · CTC — implementation · User — decision.
PACT: Purposeful · Actionable · Continuous · Trackable. AI can be skipped.
User sequence
Optional AI, after input
User-owned decision